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AURET
Authorized dealers
Authorized dealers
ESENPT
Customer care

How can we help?

Write to us with your question, request or complaint. Every message is read by a person on our team, and we reply by email.

Reply

We reply within 1 to 2 business days. If your message is about an order, include its number so we can find it faster.

Monday to Friday · Colombia time

Optional, in case a call is easier.
Optional. It's in your confirmation email (AUR-…).
Tell us what happened and what you need. The more detail, the faster we can help.

Purely mechanical

Automatic Sellita SW260 D4 calibre — no batteries, no quartz.

Insured shipping

Signed for, worldwide, in its walnut case.

Easy returns

Fourteen days to decide, unworn and in full packaging.

Two-year warranty

On the movement, transferable and valid internationally.